Qqmacan is committed to protecting the privacy and personal data of every member. This document clearly explains how we collect, store, use, and safeguard your information in accordance with the highest data security standards.
This Privacy Policy ("Policy") is issued by QQMacan ("we", "Platform") and applies to all members, visitors, and users who access or use services through the qqmacan.live website and the official QQMacan mobile app.
We understand that privacy is highly valued, especially in this digital age where personal data has become a sensitive asset. QQMacan takes a proactive and transparent approach to data management, ensuring that every piece of information you share with us is handled with full responsibility and professionalism.
This Policy details the types of data we collect, the purposes of collection, retention periods, parties who may receive the data, and your rights as the data owner. Our goal is to ensure you can make informed decisions about using QQMacan's services by fully understanding how your data is managed.
This Policy also complies with Malaysia's Personal Data Protection Act 2010 (PDPA), which is the primary legal framework governing the processing of personal data in Malaysia for commercial purposes.
Qqmacan collects various types of information depending on how you interact with our platform. This information is collected directly from you, automatically through your use of the platform, or from legitimate third-party sources.
| Data Category | Examples of Information | Collection Methods |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number | Registration form |
| Contact Data | Phone number, email address | Registration & communication |
| Financial Data | Bank account number, bank name, digital wallet | Deposit/withdrawal process |
| Technical Data | IP address, browser type, operating system, device ID | Automatically upon access |
| Usage Data | Game history, transaction records, activity logs | Automatically during gameplay |
| KYC Data | ID card image, verification selfie | Identity verification process |
Every piece of information we collect is used only for legitimate, pre-stated purposes. qqmacan will not use your data for unrelated purposes without first obtaining your express consent.
Qqmacan uses industry-grade security infrastructure to ensure your data is always protected against unauthorized access, loss, or misuse. Our servers are equipped with multi-layered protection systems that operate around the clock.
Retention Period: Active account data is retained for the duration of account activity plus 7 years after account closure, in line with Malaysia's legal requirements. Log and technical data is retained for 2 years. You may request data deletion subject to our legal obligations.
Qqmacan does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, there are certain situations where we need to share some of your information with trusted parties to ensure our services run smoothly.
Qqmacan uses cookies and similar tracking technologies to enhance your user experience, analyze website traffic, and secure your login sessions. Below are the types of cookies we use:
You can manage cookie settings through your web browser. However, disabling essential cookies may affect platform functionality and your overall experience. Cookies will not be used to advertise third-party products to you.
As a qqmacan member, you have certain rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA). We respect these rights and provide clear channels for you to exercise them.
Request a copy of the personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in your account.
Request deletion of data subject to applicable legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a machine-readable format for transfer to another platform.
Request restriction of your data processing under certain permitted circumstances.
To submit any request related to your privacy rights, please contact our data protection team by email at [email protected] or via 24/7 live chat. We will process every request within 14 business days.
Qqmacan services are intended exclusively for individuals aged 18 years and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that data belonging to an underage minor has been collected without proper verification, we will take immediate action to delete that data and close the account in question. If you believe your child has registered on our platform without your consent, please contact us immediately through our customer support channels.
The qqmacan platform may contain links to third-party websites such as payment providers or technical support services. These websites have their own privacy policies, separate from qqmacan.
Qqmacan is not responsible for the privacy practices or content of third-party websites. We recommend reading the privacy policy of every website you visit, especially before providing any personal information.
Qqmacan reserves the right to modify or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. The most recent update date is always shown at the top of this document.
For material amendments or changes that significantly affect member rights, we will notify members via in-platform notifications or registered email at least 14 days before the changes take effect. Continued use of the platform after the effective date constitutes acceptance of those changes.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we manage your personal data, our data protection team is ready to assist.
Your data is protected with AES-256 encryption and SSL/TLS 1.3 — the same technology used by Malaysia's leading banking institutions to safeguard their customers' information.
Our two-factor OTP verification system ensures only you can access your account, even if your password falls into the wrong hands.
Qqmacan operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo regular compliance audits to ensure these standards are consistently maintained.
Your personal data has never been and will never be sold, rented, or traded to any third-party advertisers or data brokers. Your information remains entirely yours.
Our intrusion detection system runs non-stop, 24 hours a day, 7 days a week, to detect and neutralize any security threats before they affect your data.
You may access, correct, download, or request deletion of your personal data at any time. Our data protection team is ready to process your request promptly.